Terms and Conditions
Terms and Conditions of Service for Canter Town Planning
Expertise and Scope of Services
Canter Town Planning brings over 10 years of expertise in a broad range of town planning applications across Melbourne and Victoria. With a solid foundation in the town planning field, we’ve successfully managed and completed diverse projects, including commercial and industrial developments, townhouse and multi-dwelling projects, change of use applications, covenant modifications, and single-dwelling developments..
Founded by Director Darcy Canter, an Honors University of Urban and Regional Planning graduate of RMIT University and with extensive experience working in local government, Canter Town Planning brings technical know-how and strategic expertise to each project. Thanks to Darcy’s experience, our team is in a great position to understand planning and approval so that we can work with the agility of applications, predict problems, and address them before they happen so that your project gets delivered.
Client Engagement and Comprehensive Support
When engaging Canter Town Planning, clients receive a detailed service package that encompasses the complete town planning process, from the initial stages to Council approval. We handle all essential preparations and documentation, ensuring thorough and professional management of each stage of your project, meeting all Council standards and statutory requirements.
Personalised Service Details
Our service offerings cover all essential tasks to facilitate planning approval, including:
- Detailed Planning Strategy: We design a custom planning strategy for each project that meets both your needs and local planning requirements. This is a smart approach that guarantees the project has important compliance in place.
- Council Interaction and Liaison: Our team maintains consistent communication with council officials on your behalf. Whether through written correspondence, scheduled meetings, or in-person discussions, we ensure the council is kept informed and supportive of the project’s progress.
- Design Assessment: We carry out thorough reviews of the design and plans of the project to check they meet all council and planning regulations. This includes technical documentation and project description conformance with regulations.
Transparent Pricing and Quotation Policy
We at Canter Town Planning are passionate about being transparent and straightforward about pricing. Every quotation we provide includes a full breakdown with all the anticipated costs to inform our clients of their investment at the start. By having a no-frills pricing model, there are no hidden charges or costs that come along with us.
Guiding You Through the Town Planning Process
Canter Town Planning is committed to being a guiding partner through each phase of your project. Once we’ve agreed on the Scope of Work, we’ll begin the planning process with a clear, step-by-step approach tailored to your specific needs. This approach ensures you understand the value of each service we provide, with full transparency about how we work towards achieving Council approval.
Our process includes:
- Scope Definition and Agreement: We start by defining the project scope in detail and outlining all included services.
- Regular Progress Updates: Throughout the project, we provide regular updates so you’re always informed of the latest developments.
- End-to-End Support: Our involvement doesn’t end at submission. We are here to assist with any follow-up needs and to answer questions that may arise during the Council review.
Terms of Engagement
Upon approving our quotation, clients formally engage Canter Town Planning to begin the planning application process as outlined in the Scope of Works. This document includes a comprehensive breakdown of services covered under the quoted fee, providing transparency regarding what is included in our service agreement.
Our team will act as your representative during Council interactions, maintaining open communication to keep you informed of progress and any new developments. However, ultimate responsibility for compliance with council requirements rests with the client, and Canter Town Planning cannot be held liable for Council decisions or community responses that may affect the application outcome.
Disclaimer and Limitations of Liability
While we endeavour to offer the highest standard of service, Canter Town Planning cannot guarantee that a planning permit will be granted. Planning applications are also affected by conditions outside our control, including, but not limited to, council regulations, public perception and third-party assessments. As part of our services, customers accept these inherent risks and acknowledge that Canter Town Planning shall not be responsible for any decisions made by Council, public objections or costs resulting from an application refusal.
Quality and Commitment to Client Satisfaction
We take pride in delivering a professional, client-centered town planning service. At Canter Town Planning, your project is more than just another application—it is a collaborative effort towards creating a lasting impact on Victoria’s landscape. Our team is dedicated to upholding the highest standards in every project, from strategic planning and efficient design to proactive engagement with Council. Trust us to bring your vision to life with professionalism and transparency.
Contact us for questions, clarifications or to schedule a planning meeting. Our collective goal will be to make your dream real through experience, openness and success.